NantHealth believes that the confidentiality of personal and sensitive information is one of its fundamental responsibilities. We are committed to compliance with all applicable country-specific data privacy laws, including but not limited to, the EU General Data Protection Regulation (GDPR). Protecting the privacy and security of your Personal Data is of the highest importance to us. This Privacy Policy describes the online policies and practices adopted by NantHealth to ensure the protection of your personal data and to respect your fundamental right to privacy.
Personal Data is defined as information that can directly or indirectly be associated with a specific individual or entity, including, for example, a name, address, or telephone number, e-mail address, IP address, and information about online activities that are directly linked to them.
It is common practice and often a necessity for companies or other organizations like NantHealth to collect Personal Data in order to conduct business and offer products or services.
General: Except as described below, NantHealth, Inc. and its affiliates (collectively, “NantHealth”) will not sell, trade, or disclose to third parties any Personal Data derived from submission of your information in connection with contacting us via our Website (“Site”), or otherwise in connection with use of the Site without the consent of the user (except as required by subpoena, search warrant, or other legal process or in the event that such user is engaging in unlawful use of the Site as defined in our Terms of Use). NantHealth may, however, use and disclose to third parties Personal Data and/or other information about you obtained from other sources, to the extent permitted under applicable law.
Collection and Use: To the extent permitted by applicable law, NantHealth may collect and use your Personal Data for various purposes, including, but not limited to, anticipating and resolving problems with your use of the Site, or to inform you of upcoming events and other product or service offerings that may be of interest to you. When required under applicable law, NantHealth will obtain your explicit and freely-given consent for these various purposes. This means that NantHealth, when permitted by applicable law, may use your user identifiable information, whether in conjunction with information available from other sources or otherwise, to market to you, and otherwise communicate with you about other products or services that may be of interest to you. NantHealth may also share Personal Data about you with, and disclose same, to other contractors that are involved in the marketing, sale and/or provision of our products or services on our behalf. When permitted by applicable law, we may provide user identifiable information about you to third-party service providers that are not affiliated with us and who perform services for us or on our behalf in order for them to provide their services or in some cases to jointly market services to you. By providing user identifiable information via the Site, you agree to this use and disclosure of such information, to the extent permitted by applicable law. In addition, please be aware that any Personal Data that you voluntarily choose to display on any publicly available portion of the Site, including in User Submissions (as that term is defined in the Terms and Conditions) may become publicly available and may be collected and used by others without restriction.
User Opt-Out: You may opt out of receiving direct marketing or any such communications from NantHealth in connection with the Site at any time by sending an email to [email protected]. If NantHealth receives an opt-out from you, NantHealth thereafter (a) will not contact you with marketing messages about NantHealth’s products or services, and (b) will not use Personal Data obtained from your use of the Site to contact you with marketing messages about any NantHealth events, products or services. Please note, however, that when permitted by applicable law, any such opt- out only applies to NantHealth and will not apply to any other third parties to which NantHealth has supplied your user identifiable information.
Security: NantHealth has implemented technology and security features in an effort to safeguard the privacy of your Personal Data from unauthorized access or improper use, and from accidental loss or destruction. NantHealth will seek to continue to enhance its security procedures as new technology becomes available. Insofar as permitted by applicable law, your access and use of the Site constitutes your agreement that NantHealth is not and shall not be responsible for any such unauthorized access and use of your user identifiable information.
Improper Conduct: NantHealth may also use Personal Data to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the Site’s terms and conditions for usage.
User Requests and Corrections of User Information: NantHealth honors requests from users for their own information and will correct any such information which may be inaccurate. Users may verify that appropriate corrections have been made.
Internet Protocol Addresses: When you access our Site, our system logs your Internet Protocol address to provide general information about your location, your connection to the Internet and your Internet service provider. Unless permitted by applicable law, this information will not be used by NantHealth to identify you.
Cookies: The Site may use “cookies” for the purpose of facilitating the gathering of non-specific user information. A cookie is a very small text file stored on a web site user’s hard disk that allows a web server to recall certain information that the user has already entered previously. If you wish not to utilize cookie technology, this feature may be disabled within your web browser.
Clear Gifs (Web Beacons, Web Bugs): We may employ a software technology called clear gifs (also known as Web beacons or Web bugs) along with similar technologies to help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies that are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs, which are about the size of a period, are embedded invisibly on Web pages. We do not tie the information gathered by clear gifs, e-tags, or java scripts to our customers’ Personal Data.
Personal Health Information: NantHealth respects and will at all times attempt to protect personal health information. This website is not intended for the purpose of collecting, protecting or analyzing personal health information nor of providing any health care advice or instructions. Please do not email NantHealth any personal health information as that is not a secure form of communication. NantHealth will delete any personal health information inadvertently provided on the Site.
Other Web Sites: NantHealth’s privacy policy only applies to the Site. The Site may link from several points throughout the Site to third-party websites and information or service providers that may collect personal information from you in order to provide you with information or services. Advertisements that may appear on pages on the Site may also request Personal Data or provide you with access to other sites that request Personal Data. NantHealth has no control over the privacy policy of any third party or other website. Their privacy policies may differ or they may have no privacy policies. Please examine the privacy policies of such third parties prior to submitting any personal information, as they may differ from ours.
Surveys: NantHealth may from time to time conduct surveys on the Site. Surveys are conducted at random and are completely voluntary to users of the Site. The survey may require a user, who voluntarily participates, to provide Personal Data. NantHealth may use this information and share it with its contractors as described above to better tailor its products, services and marketing efforts, including advertising or other content provided on the Site and/or to you in particular.
Additional Privacy Protections for Children Using the Internet: NantHealth does not solicit or target persons younger than legal age for collection of information online. Our Site does not permit children under the age of 13 to become users and we do not accept any information from children. By submitting information via the Site you represent that you are over the age of 13. NantHealth encourages minors to seek the consent of their parents before providing any information about themselves or their households to anyone on the Internet. NantHealth encourages parents to take an active role to protect the privacy and security of their children and to prevent the inappropriate use of information about their children. NantHealth supports the development of technologies that help parents to control the collection and use of personal information from children who use online services in their households.
Business Transfers: In the event that NantHealth or any of its affiliates is acquired by (whether by sale of assets or ownership interests), merged with, or divested to a third-party entity, we may transfer or assign the information we have collected from our website visitors as part of such merger, acquisition, sale, divestiture, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your Personal Data is treated, transferred, or used.
Policy Changes: NantHealth reserves the right to change its privacy policy by publishing new terms on the Site. Any changes will comply with all applicable data protection laws and, insofar as permitted by applicable law, your access and use of the Site thereafter constitutes your acknowledgment and acceptance of same. Where permitted by applicable law, this privacy policy does not create any legal right for you or any third parties.
Questions: Please direct any questions or comments regarding our privacy policy to [email protected] or to NantHealth, Inc., Attn: Legal Department, 2040 E Mariposa Avenue, El Segundo, CA 90245.