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Eviti Connect Help Center

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Payer Help
Learn how to review treatment plans, manage your account, and complete administration tasks.
View and process treatment plans
Learn how to view and process treatment plans that providers submit for your approval and authorization.

Provider Help
Learn how to submit treatment plans and manage your account.
Payer Help
Learn how to review treatment plans, manage your account, and complete administration tasks.
- View and process treatment plans
  Learn how to view and process treatment plans that providers submit for your approval and authorization.
  - Get started for payers
    Access the dashboard to review the treatment plans.
  - View the treatment plans
    Find the treatment plans on your dashboard.
  - Process a treatment plan
    Review the treatment plan and approve or deny it.
  - Reprocess a denied treatment plan
    Process reconsiderations and appeals.
Manage your account
Review or update your contact information, password, and security questions and answers. If you're a provider, you can also update your NPIs, tax IDs, and state licenses.
Browser support
Eviti Connect supports the latest versions of Microsoft Edge™ and Google Chrome™.
Contact us
For support, call 1-888-482-8057, or send an email to [email protected].

View and process treatment plans

Learn how to view and process treatment plans that providers submit for your approval and authorization.

Get started for payers
Access the dashboard to review the treatment plans.
View the treatment plans
Find the treatment plans on your dashboard.
Process a treatment plan
Review the treatment plan and approve or deny it.
Reprocess a denied treatment plan
Process reconsiderations and appeals.

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Updated 05/28/2026